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Legal

Privacy Policy

Last updated

This is a working template, not final policy. It is pending review by a Nigerian legal practitioner and may change before launch.

This policy explains what Vasrel collects when you use our app, why we collect it, and the choices you have.

What we collect

Account details you give us: your name, phone number, email address and delivery address.

Order information: what you ordered, when, and where it was delivered.

Device and usage information: device type, operating system, app version and basic diagnostics.

How we use it

To take, prepare and deliver your orders, and to contact you about them.

To keep the service safe, investigate problems, and meet our food-safety obligations.

To improve the app. We do not sell your personal information.

Who we share it with

Delivery staff receive only what they need to reach you.

Payment processors handle payments. We never store your full card details.

We may disclose information where the law requires it.

How long we keep it

Order records are kept for as long as required for accounting, tax and food-safety purposes.

Account data is deleted on request, except where we are legally required to retain it.

Your rights

You may request a copy of your data, ask us to correct it, or ask us to delete your account.

To make a request, contact us using the details below.

Contact

Questions about this policy? Get in touch.

privacy@vasrel.com
Privacy Policy · Vasrel